Customer Service Horror Stories

Top 10 Customer Service Representative Misquotes


10: We will have your email up and running in 24 to 48 hours.

9: I will now transfer your call.

8: I am a Manager.

7: Please tell me the problem ... from the beginning.

6: I cannot contact Tier II support via email or phone.

5: My Manager is in a meeting.

4: We do not have Managers on duty during the weekend.

3: I do not have phone numbers for Directors or Vice Presidents; that's confidential

2: You will be up and running before you unpack.


And the number one Customer Service Representative Misquote


1: How may I help you?